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E1:ORCH Unable to View "Connection List" for Selection Within a Service Request::Connector (Doc ID 2531406.1)

Last updated on JULY 21, 2020

Applies to:

JD Edwards EnterpriseOne Orchestrator - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

During the creation of Service Request:: Connector, there is an option to select Connections.  The list of Connections do not display in the selection list/box.

 

Symptom 1:
In Orchestrator Studio, no longer able to select a Connection on a Service Request that has been set up for PY, and can only see Connections created with a "JDV920" environment. They are database connections and to test out basic functionality, created two nearly identical connections with the only difference being "JDV920" and "JPY920" in the environment field. After creating them, can select the "JDV920" connection but cannot see the "JPY920" connection from the Service Request.

Symptom 2:
FTP connection:  Throws exception whey trying to run the ftp orchestration -

 

Symptom 3:
You have the issue only in PROD and other environments are working fine using the same Orch Studio.

 

Symtom 4: 

The list of connections do not display in the selection list/box even though you can view it from softcoding records in E1.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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