E1: 42: Credit Sales Order with Vertex GeoCode Did Not Include Tax on Related Credit Memo
(Doc ID 2533638.1)
Last updated on NOVEMBER 21, 2019
Applies to:JD Edwards EnterpriseOne Sales Order Management - Version 9.2 and later
JD Edwards EnterpriseOne Sales Order Entry - Version 9.2 and later
Information in this document applies to any platform.
A credit order was created for a customer. The customer master information indicates a valid Vertex GeoCode in the Tax Rate/Area field, Tax Explanation code S, and Taxable Y/N equal to Y. The credit order was processed through sales update.
The resulting credit memo in Accounts Receivable shows Tax Rate/Area equal to the Vertex GeoCode and Tax Explanation Code equal to S. The nontaxable amount field indicates the order amount. No tax is calculated on the credit order.
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