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E1: 42: Credit Sales Order with Vertex GeoCode Did Not Include Tax on Related Credit Memo (Doc ID 2533638.1)

Last updated on JUNE 20, 2021

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version 9.2 and later
JD Edwards EnterpriseOne Sales Order Entry - Version 9.2 and later
Information in this document applies to any platform.


A credit order was created for a customer. The customer master information indicates a valid Vertex GeoCode in the Tax Rate/Area field, Tax Explanation code S, and Taxable Y/N equal to Y.  The credit order was processed through sales update.

The resulting credit memo in Accounts Receivable shows Tax Rate/Area equal to the Vertex GeoCode and Tax Explanation Code equal to S.  The nontaxable amount field indicates the order amount. No tax is calculated on the credit order.




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