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E1: DB: E1Local Database TNS Listener Error - TNS-12560: "Unable to connect to E1Local" (Doc ID 2537097.1)

Last updated on DECEMBER 19, 2023

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 and later
Information in this document applies to any platform.

Symptoms


Unable to sign into fat client workstations after VirtualBox software was installed.

Client receives the following error popup on their screen:

"Unable to connect to E1Local".



JDE.log gives the following:


OCI0000374 - Failed to connect to the database instance
OCI0000375 - Error - ORA-12514: TNS:listener does not currently know of service requested in connect descriptor
OCI0000064 - Unable to create database server connection
OCI0000367 - Unable to connect to Oracle ORA-12514: TNS:listener does not currently know of service requested in connect descriptor
JDB9900164 - Failed to connect to E1Local



The following error shows up in the output from "lsnrctl status":

Connecting to (DESCRIPTION=(ADDRESS=(PROTOCOL=TCP)(HOST=SERVERNAME.XXXX.XXXX)(PORT=1521)))
TNS-12535: TNS:operation timed out
TNS-12560: TNS:protocol adapter error
TNS-00505: Operation timed out
64-bit Windows Error: 60: Unknown error

TNS:operation timed out TNS-12560: TNS:protocol adapter error TNS-00505: Operation timed out 64-bit Windows Error: 60: Unknown error.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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