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E1: 42: How to Create RMA From History with Zero Cost on Purchase Order (Doc ID 2539886.1)

Last updated on MAY 08, 2019

Applies to:

JD Edwards EnterpriseOne Procurement and Subcontract Management - Version 9.1 and later
Information in this document applies to any platform.


You are creating a CRR (Credit Order + Purchase Order) RMA using the Form>Sales Ledger in P400511 to create a Credit Memo. When the purchase order (OM) is created though it is not grabbing the cost from the RETURNS B/P that was set up. It appears that the cost is coming from the Sales Order.

However, when you create an RMA and NOT use the Form>Sales Ledger in P400511 to create a Credit Memo then there is no cost on the Purchase Order (OM) for that item.

How can you get the cost on the OM to match the RETURNS B/P in both scenarios above (Form>Sales Ledger and No Form>Sales Ledger)?


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