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E1: 43: Errors “At least one voucher could not be voided” (Error ID 3512) and “Delete Invalid for this Voucher/Invoice” (Error ID 0415) During Voucher Reversal (P0411/P4314) (Doc ID 2540011.1)

Last updated on JUNE 07, 2021

Applies to:

JD Edwards EnterpriseOne Procurement and Subcontract Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Voucher Match (P4314)

When attempting to reverse one procurement voucher, the system responds with two errors:
 
“At least one voucher could not be voided” (3512)

CAUSE: At least one voucher was not voided because:
a) The voucher is partially paid, or
b) The voucher is not posted and it has a document associated with it.

RESOLUTION:
If the voucher is partially paid, void all the payments associated with the voucher, and void the voucher through the P0411 application.
Unposted vouchers with associated documents cannot be voided.
The voiding application will only reopen the unposted voucher and void the payment.

The second error states “Delete Invalid for this Voucher/Invoice” (0415)

CAUSE . . . . Delete is not valid if the voucher/invoice has been paid or partially paid.
RESOLUTION. . Do not attempt this action.

This issue is holding up the month-end close because the voucher in question is part of a batch with 24 vouchers that cannot be posted due to a batch out of balance error.

Sequence of events

  1. In Supplier Ledger Inquiry (P0411) find Voucher 123 PV which is connected to Purchase Order 456. Click the green checkmark to reverse the voucher.
  2. Take the Form Exit to Reverse
  3. Two Errors Appear:
    1. The first error states “At least one voucher could not be voided” (3512)
    2. The second error states “Delete Invalid for this Voucher/Invoice” (0415)

Cause

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In this Document
Symptoms
Cause
Solution
References


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