My Oracle Support Banner

E1: 43: Unable To Receive Purchase Order After Reprinting PO (Doc ID 2554006.1)

Last updated on JUNE 14, 2019

Applies to:

JD Edwards EnterpriseOne Procurement and Subcontract Management - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

Purchase Order Print (R43500)

When the user attempts to receive material for Purchase Order 27450 OP, the PO does not get pulled in to the grid in Work with PO Receipts (P4312) so they are unable to receive the order. The user then reviews the Purchase Order in PO Detail Revisions (P4310) and sees that the PO is at Status 400/999 (Closed) even though the items have not yet been received. How did this happen and how can it be fixed so the items can be received?

Steps to duplicate

  1. Go into Work with PO Receipts (P4312), enter Purchase Order 27450 OP and click Find.
  2. No records are returned, the PO can’t be found.
  3. Review the order in Purchase Order in PO Detail Revisions (P4310).
  4. The PO is at Status 400/999 (Closed) even though the items have not yet been received.

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.