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E1: 17: Work Center Message Shortcut Does Not Contain Version For Work Order Revision (Doc ID 2554315.1)

Last updated on NOVEMBER 29, 2019

Applies to:

JD Edwards EnterpriseOne Service Management - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

Message shortcut does not contain version for Work Order Revision

Work order revision program (P17714) is configure to to Send message to Manager/Crew by entering value "1" in processing option #13 on the "Process"
tab (E-Mail Manager/Crew").
After a work order is created and assigned a manager, there is a message send to either the work center or email of the manager, and it contains a
shortcut.

By pressing the shortcut, work order revision form launches, check the form properties, found that ProgramID=P17714, Form name=W17714A, Version=<blank>.
As the version is blank, the program is unable to work as expected as the processing options are seems to be treated as blank value.






Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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