My Oracle Support Banner

E1:ORCH Unable To View/Edit Connector Service Request Created Prior To TR 9.2.3.2 (Doc ID 2555736.1)

Last updated on NOVEMBER 27, 2019

Applies to:

JD Edwards EnterpriseOne Orchestrator - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Have about 20 connectors that were created in Tools 9.2.2.4 with an older version of Studio. Upgraded Studio and Tools release to 7.1 and Tools 9.2.3.2. Imported the Orchestrations into studio. Any service request that calls a connector shows a blank screen when trying to edit the connector information within the service request. The connector is an Orchestrator type connector, so it is the type of connector that is calling another orchestration. When inquiring on the connector via the "Service Request", only the name and description are displayed. The connection field shows $Local; and the parameters are not displayed. However, the "Export" function and the zip file does properly show the original connector setup.


Steps to Duplicate:
------------------------------
1. Import the prior Studio zip file within Studio 7.1.
2. Open the Connector Service Request and try to view the Connection and Orchestration/Notification and only see a white screen with no errors.

The orchestrations are actually still working, but cannot make any changes to them.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.