E1: 43: Three-Way Match Voucher (P4314) Selecting Multiple Lines to Change Tax Y/N Field Does Not Recalculate Gross Amount Resulting in Amount does not balance to gross Error (Doc ID 2558224.1)

Last updated on JULY 21, 2020

Applies to:

Symptoms

When performing a three-way voucher match for a PO and selecting more than one line and changing the Tax Y/N field, the system does not recalculate the gross amount which results in "Amount does not balance to gross" error, (Error ID 0088)

The issue can be reproduced at will with the following steps:
1) Enter a voucher using P0411/P4314
2) Select Receipts To Match
3) Click Search and mark any two lines of one order – click on select
4) In the detail line change the Tax flag from Y to 5 on one line and from Y to 4 on the other line and see that even though the Tax field in the header gets changed with a different value, the gross amount stays the same and does not recalculate according to the different Tax amount. So the Tax and Taxable amount do not sum up to Gross amount.
5) Once you click on save, the error displays Amount Does Not Balance to Gross

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.