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E1: 46L: P4617 Pick Confirmation with 2 Phase Item & Commitment Swapping of LPN at Phase 1 Does Not Update LPN on Phase 2 (Doc ID 2558638.1)

Last updated on FEBRUARY 03, 2020

Applies to:

JD Edwards EnterpriseOne Warehouse Management - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

When working with 2 phase items in a license plate enabled warehouse using WMS (Warehouse Management System) software, a swap of license plate numbers during pick confirmation (P4617) of Phase 1 of an order completes correctly and updates the second order involved in the LPN swap, but it does not update the LPN of Phase 2 on either order.

To further illustrate this issue/process, the first order is being picked, but the suggested LPN was behind another LPN which is currently related to different Sales Order.  The accessible LPN is physically picked so the override/LPN swap will take place at P4617 – Pick Confirmation of phase 1 to update the system to reflect the correct LPN actually picked for this sales order.

This process is performed by Selecting the first Sales Order, then Row Exit to Override.  The Override Suggestion form is displayed with From LPN showing the original LPN suggested for this sales order.  Next you would manually change the 'From' LPN to the new LPN value, then Form Exit to Confirm.  The LPN Commitment Swap warning is shown. Click Process to complete the LPN swap.

Review the P4617 of phase 1 and now only the 2nd order shows since phase 1 of the 1st order has been confirmed.  Now Phase 1 of the 2nd SO has now been updated with new/swapped LPN value showing the LPN swap occurred on phase 1.

Review the P4617 displaying phase 2.  Both orders show the original LPNs even though the LPNs were swapped during phase 1 confirmation.  Expecting the LPN information when changed / swapped at Phase 1 confirmation to update Phase 2 records so they show the new/updated LPN when you view Phase 2.

Cause

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In this Document
Symptoms
Cause
Solution
References


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