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E1: 04: Open Amount Incorrect After Changing Gross Amount (Doc ID 2566072.1)

Last updated on JULY 17, 2019

Applies to:

JD Edwards EnterpriseOne Accounts Payable - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

 
When changing the gross amount on an existing voucher the open amount is changed.  Save the record and re-inquire on the voucher.   The Gross and open are no longer the same amount.

The issue has the following business impact: Vouchers may end up getting over or underpaid

Cause

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In this Document
Symptoms
Cause
Solution
References


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