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E1: 90CG: 17: AR1 (Area Code) and CPH (Customer Phone Number) not Using Processing Option Phone Type in Case Entry P90CG504 (Doc ID 2568301.1)

Last updated on NOVEMBER 06, 2019

Applies to:

JD Edwards EnterpriseOne Case Management - Version 9.2 to 9.2 [Release 9.2]
Information in this document applies to any platform.

Symptoms

When a user enters a case using the P90CG504, the phone number on the form (CPHC1) will be entered manually. Upon saving the case, the CPHC1 phone number will have the entered value, but there will be no value in the CPH Phone Number field.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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