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E1: 13: 17: Currency Exchange Rate Not Found Error in Single or Non Currency Environment (P17730 / P13730) (Doc ID 2568789.1)

Last updated on OCTOBER 15, 2021

Applies to:

JD Edwards EnterpriseOne Service Management - Version 9.2 and later
JD Edwards EnterpriseOne Capital Asset Management - Version 9.2 and later
Information in this document applies to any platform.


On : 9.2 version, Service Mgmt. General P90CD015

When entering a parts list item with Supplier Catalog (P41061) set-up, and tabbing down off the parts list line, the errors "Currency Exchange Rate Not Found" and "Invalid Parameters" are generated.

In a single currency environment, User entering a service order, added an item to the parts list and received two errors. 1) Currency exchange rate not found and 2) Invalid parameters.

The issue can be reproduced at will with the following steps:
- User is able to add a different item to the same order without a problem.
- User is able to add the first item to a different order at a different branch to the same customer without a problem.
- Client is using a single currency environment.
- Currency cat codes on the various tables are all blank.




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