My Oracle Support Banner

E1: WRKFLW: Workflow Kernels Going Zombie If Send Message Extended is Used Without Shortcut Defined, Causing Workflows to Stuck in Awaiting Status in 9.2.3.X or Higher (Doc ID 2588342.1)

Last updated on DECEMBER 06, 2019

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When starting any workflow including custom and standard both, which send messages without shortcuts, the workflow kernels are going zombie and workflow status in P98860 is stuck in awaiting status .

Below call stack is seen in jde logs of workflow kernels  :

Once a shortcut value in APPRV_MSG task is defined, example, Call( App:P05420 , Form: W05420G ), then the BENAPPRV workflow will not get stuck.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.