E1: WRKFLW: Workflow Kernels Going Zombie If Send Message Extended is Used Without Shortcut Defined, Causing Workflows to Stuck in Awaiting Status in 9.2.3.X or Higher
(Doc ID 2588342.1)
Last updated on DECEMBER 06, 2019
Applies to:
JD Edwards EnterpriseOne Tools - Version 9.2 and laterInformation in this document applies to any platform.
Symptoms
When starting any workflow including custom and standard both, which send messages without shortcuts, the workflow kernels are going zombie and workflow status in P98860 is stuck in awaiting status .
Below call stack is seen in jde logs of workflow kernels :
Once a shortcut value in APPRV_MSG task is defined, example, Call( App:P05420 , Form: W05420G ), then the BENAPPRV workflow will not get stuck.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |