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E1: 03B: R03B20 Should Be Consistent When Using Credit Memos (Doc ID 2590014.1)

Last updated on OCTOBER 13, 2021

Applies to:

JD Edwards EnterpriseOne Accounts Receivable - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Credit memos were visible in the pdf output of A/R Delinquency Notices Print (R03B20) report.
Credit memos should not be included in report as long as Credit Amount Aging is 3.
Option “Credit Amount Aging” = 3 refers to the fact that credit invoices are applied to the oldest open invoice or group of invoices in a customer's account. For example, for invoices in aging categories 1 - 30, 60 - 90, and 150 - 180, the system applies the credit invoice to the 150 - 180 aging category until all invoices are paid, and then applies credit invoices to the 60 - 90 aging category until all invoices are paid, and so on.

Steps:

1. Define customer and assign to it a policy with Policy Notification Instruction containing 3 days of grace period.
2. Setup Credit Analysis Refresh (R03B525) for Processing options with the following values:

in tab Aging:
13. Unapplied Receipts Aging= 3
14. Credit Amount Aging = 3

in tab Notices:
6. Determine Severity Level (Under Notices) : 1
7. Display non-delinquent Invoices (Under Notices):1

3. Enter one invoice for amount 2000 with due date is 05-Aug-2019. Enter one invoice for amount -1000 with due date on 01-Aug-2019.
4. Run Run R03B525 As of Date: 07-Aug-2019. Only Notices are required in this
case. Fees are not required to generate.
5. in A/R Delinquency Notices Print (R03B20) pdf RI and RM invoices are shown- this is not correct, because RI doc type is in grace period and RM doc type should not be printed according to the processsing options above

Cause

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In this Document
Symptoms
Cause
Solution
References


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