My Oracle Support Banner

E1: 42: Sales Update (R42800) Creates Unbalanced Journal Entries For The Last Invoice (Doc ID 2591637.1)

Last updated on OCTOBER 02, 2019

Applies to:

JD Edwards EnterpriseOne Sales Order Processing - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

G/L Post (R09801) fails on sales order journal entries due to Sales Update (R42800) creating out of balance entries.

Possible G/L Post errors:

Batch XXXXXX G In Error.
AA 9/30/2019 XXXXXX RI 00001 Out of Balance.
Intercompany Out of Balance
One or more batches had errors.

The issue can be reproduced at will with the following steps:

  1. Create multiple sales orders with non inventory interface.
  2. Create multiple invoices for the sales orders.
  3. Run R42800 with Bypass Update to Accounts Receivable (F0311) set to 1.
  4. Run G/L Post (R09801).

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.