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E1: 42B: SalesOrderManager BSSV JP420000 Resets Sales Order Status Codes when Order Quantity is Updated (Doc ID 2592803.1)

Last updated on DECEMBER 10, 2019

Applies to:

JD Edwards EnterpriseOne Sales Order Entry - Version 9.2 and later
Information in this document applies to any platform.

Symptoms


When user updates the Order quantity on an existing sales order using the Sales order Manager BSSV - JP42000, then the order status codes (LTTR / NXTR) are reset to the initial status codes from order entry.


Steps to duplicate:
1) Enter Sales order at status 520/540
2) P42040 update order status to 540/560
3) Set up JP420000 – processSalesOrder payload to update the order quantity and run BSSV
4) Note Quantity has been updated but also the status has been reset to 520/540



Cause

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In this Document
Symptoms
Cause
Solution
References


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