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E1: 42: Error ID 0505 Quantities Must Balance in Ship Confirm P4205 for a Credit Order with Dual Unit of Measure UOM (Doc ID 2593505.1)

Last updated on NOVEMBER 02, 2021

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version 9.2 and later
Information in this document applies to any platform.


Quantities Must Balance (Error ID 0505) in Ship Confirm (P4205) for a Credit Order with dual unit of measure.
Steps to Replicate:
1. Create a dual item having primary KG and secondary EA with dual tolerance enabled at 25%
2. UOM assign conversion of 1EA = 3KG
3. P4210 create a sales return CO with 3 KG as primary and 1 EA as secondary
4. Go to P4205 and change quantity from 3 KG to 3.305KG

The error indicates:

CAUSE: The Quantity Ordered must equal the Quantity Shipped plus Quantity Backordered plus Quantity Canceled. All quantities must have the same sign, positive or negative.

RESOLUTION: Reenter the Quantity Ordered, Quantity Shipped, Quantity Backordered and the Quantity Canceled.





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