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E1: 03B: Preventing Receipts Being Raised Against Ship To Only Customers (Doc ID 2606095.1)

Last updated on JULY 02, 2021

Applies to:

JD Edwards EnterpriseOne Accounts Receivable - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

In a fairly common business scenario there is one business entity that has subsidiaries and this is implemented in JD Edwards via Parent-Child Relationships and often in Sales the merchandise is shipped to a the subsidiaries whereas the invoices are sent to the parent record. In JD Edwards this can be implemented by defining the Parent entity as Sold To Customer in Billing Information screen in Customer Master. And the child entities are defined as Ship to Only Customers in the same Billing Information screen. In the Sales module the Sales Order will have the parent as Sold To address and the child as Ship To address. Then the Invoice is created for the parent entity and when the payment is received a Receipt should be entered for the parent entity. But the Alpha Name o the parent and child can be similar and this makes it very difficult for the users to select the parent record when entering the Receipt. Requesting to add a Processing Option for the Standard Receipt Entry program to ensure the Customer and Payor are not allowed to be Ship to Only Customer records.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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