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E1: 42: F42420 Order Revision Record Not Created With RMA Credit Order P40051 (Doc ID 2607357.1)

Last updated on JULY 21, 2020

Applies to:

JD Edwards EnterpriseOne Sales Order Entry - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

An F42420 order revision record is not being created for RMAs that generate a credit order using disposition code CRP. If a credit order is entered directly via P4210, the F42420 record is created.

STEPS TO REPRODUCE

1. Set P40051 to call a version of P4210.
2. Set the P4210 version being called above to activate audit logs for sales orders by setting Audit Log processing option 1 to 1.
3. Add a RMA with disposition code CRP to create a credit order.
4. Inquire on F42420 or P42420 and there is no order revision log record created.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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