E1: 17: A Field on a Work Order To Enter a Customer PO Number that would Populate the VR01 (Reference)
(Doc ID 2614395.1)
Last updated on NOVEMBER 25, 2019
Applies to:
JD Edwards EnterpriseOne Service Management - Version 9.1 and laterInformation in this document applies to any platform.
Symptoms
Currently the F4812 (Work With Workfile) does not contain the Reference field VR01 (Reference) whereas the F4801 (Work Order Master), F1721 (Contract Detail) and F03B11 (Customer Ledger) do.
As such there is a broken link between the VR01 field in the Service Order or Contract and the Customer Ledger table. Clients uses the VR01 field for the Customer PO number and due to this broken link,
they lose visibility as they cannot easily relate an invoice to the original Customer PO. Within the Sales module, this works fine as the VR01 Customer PO number gets populated into VR01.F03B11.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |