E1: 42: P4210 Does Not Update the UOM When an Item Is Replaced With Its Substitute
(Doc ID 2617868.1)
Last updated on JULY 17, 2020
Applies to:
JD Edwards EnterpriseOne Sales Order Management - Version 9.2 and laterInformation in this document applies to any platform.
Symptoms
P4210 does not update the UOM when an item is replaced with its substitute
Steps:
1. Item A is set with UOM = PR, no inventory
2. Item B is set in EA.
3. Item A has a substitute X ref = S. Item B being the new item
4. Enter a P4210 order on item A. UOM is PR. As there is no stock, click on substitute item on row exit and select item B.
5. First line on item A is cancelled. A second line is added with item B. But the problem is that UOM is PR. Not EA.
6. The system keeps the UOM from item A
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |