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E1: 42: Sales Update (R42800) Does Not Process the Last Order When Summarizing GL and Bypassing Accounts Receivable (Doc ID 2620694.1)

Last updated on JULY 10, 2021

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

The customer uploaded data via EDI the processed the orders through sales update, R42800, to create orders. In Sales Update, the processing options are active to bypass Accounts Receivable and to summarize GL entries. 

The issue can be reproduced at will with the following steps:
1. Upload transactions to sales or manually create similar sales orders via Sales Order Entry (P4210/P42101).
2. Orders are submitted to process via R42800, summarizing GL and bypassing AR.
3. The last order did not process by sales update. This order appears the same as the other successfully processed orders.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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