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E1: ORCH: The Orchestrator Monitor Keeps Spinning when Attempting to View Transaction Data (Doc ID 2622969.1)

Last updated on OCTOBER 04, 2021

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 and later
Information in this document applies to any platform.

Symptoms


Customer is on Tools Release 9.2.3.3 where all servers (Enterprise / Web) are on UNIX. They are running WebLogic 12.2.1.3.
They are having issues with Orchestrator Monitor.

In Chrome Developer tools they are seeing the javascript failing with the error.

"Unexpected token C in JSON at position 7".

All data displays correctly in Chart form but some orchestration data is not being displayed when selecting List form. Seems to happen on 1 or 2 orchestrations and not others.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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