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Quote Conversion P420111 Does Not Retain The Delivery Instructions DEL1 or DEL2 From The Quote P42101 (Doc ID 2623058.1)

Last updated on DECEMBER 21, 2019

Applies to:

JD Edwards EnterpriseOne Sales Order Entry - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When a Sales Order is generated from a quote P42101 using P420111 the Delivery Instructions Line fields DEL1 or DEL2 are not retained from the Quote but are defaulting from the Customer Master.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1 Create a Customer Master P03013 with Delivery Instructions Line field Alias: DEL1 or Alias: DEL2
2 Create a Sales Quote P42101
3 Click Edit Full Header to access Payment and Freight
Notice Delivery Instructions defaulted from the Customer Master
4 Blank out the Delivery Instructions Save and Close
5 Reinquire on SQ order Notice Delivery Instructions are blank
6 Generate a Sales Order from the Quote with P420111
7 inquire on SO - Notice on Additional header Tab the Delivery Instructions are populated and not BLANK



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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