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Quote Conversion P420111 Does Not Retain The Delivery Instructions DEL1 or DEL2 From The Quote P42101 (Doc ID 2623058.1)

Last updated on AUGUST 16, 2021

Applies to:

JD Edwards EnterpriseOne Sales Order Entry - Version 9.2 and later
Information in this document applies to any platform.


When a Sales Order is generated from a quote P42101 using P420111 the Delivery Instructions Line fields DEL1 or DEL2 are not retained from the Quote but are defaulting from the Customer Master.

The issue can be reproduced at will with the following steps:
1 Create a Customer Master P03013 with Delivery Instructions Line field Alias: DEL1 or Alias: DEL2
2 Create a Sales Quote P42101
3 Click Edit Full Header to access Payment and Freight
Notice Delivery Instructions defaulted from the Customer Master
4 Blank out the Delivery Instructions Save and Close
5 Reinquire on SQ order Notice Delivery Instructions are blank
6 Generate a Sales Order from the Quote with P420111
7 inquire on SO - Notice on Additional header Tab the Delivery Instructions are populated and not BLANK




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