E1: 42: When Try to Run Credit Order from History, the Sales Ledger Inquiry (P42025) Application Has not to Display the Cancelled Lines from the Sales Orders
(Doc ID 2626783.1)
Last updated on SEPTEMBER 03, 2021
Applies to:JD Edwards EnterpriseOne Transportation Management - Version 9.1 and later
Information in this document applies to any platform.
There are sales orders that have many lines (more than 50 lines). Some of these lines are canceled ( e.g 2 lines are canceled ). When it runs Credit Order from History , in P42025 are displayed all the lines of the orders , including the canceled lines, as per processing options setup: tab Credit Memo, 1. Enter the status code to select when retrieving credit orders.= 999 .
For user is difficult to check which lines are canceled and to select only the rest of the lines in order to generate a credit order.
When it selects "Credit Memo" option and "Select order" menu, the system will generate a credit order for all the lines of the order, including the canceled lines.
How to avoid this situation ?
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