E1: ORCH: When Opening Service Request In The New Orchestrator, StringIndexOutOfBoundException Appears (Doc ID 2629220.1)

Last updated on APRIL 26, 2021

Applies to:

JD Edwards EnterpriseOne Orchestrator - Version 9.2 and later
Information in this document applies to any platform.

After upgrading to Tools Release 9.2.4, when trying to open any Service Request in the New Orchestrator, the following error appears:

If opening in the old Orchestrator, the error does not appear.

	To view full details, sign in with your My Oracle Support account.
	Don't have a My Oracle Support account? Click to get started!

In this Document

Symptoms

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.