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E1:42: Manually Updating Promised Ship Date (PPDJ) To an Order in P4210 Does Not Update Schedule Pick Date (PDDJ) Using Order Prep Days Defined in Preference Schedule (Doc ID 2633364.1)

Last updated on JANUARY 28, 2020

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version 9.2 to 9.2 [Release 9.2]
Information in this document applies to any platform.

Symptoms

When user reinquires a sales order and updates promised ship date (PPDJ), the corresponding scheduled pick date (PDDJ) is not updated to reflect the order prep days defined in advanced preference schedule.

The issue can be reproduced at will with the following steps:
1. Create advanced preference setup for Order prep days preference and add it to P4210 processing options
2. Create a sales order and observe pick date is updated correctly using order prep day from advance preference setup
3. Re-inquire on the sales order and update promised ship date and observe pick date is not updated

Cause

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In this Document
Symptoms
Cause
Solution
References


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