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E1: 43S: Supplier Self Service Issue With Email Notification During PO Acknowledgement (P43S01) (Doc ID 2634243.1)

Last updated on JANUARY 30, 2020

Applies to:

JD Edwards EnterpriseOne Supplier Self Service - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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When a supplier acknowledges a purchase order created through Supplier Self Service, no e-mail notification is being sent to the buyer to notify them that the supplier has acknowledged the purchase order. This issue only occurs if no change is made to the date or quantity on the order. If a change is made by the supplier, then the buyer receives an e-mail notification.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. As the buyer, enter a supplier self service purchase order using the P4310.
2. Setup a new distribution list that includes the buyer (P0150) and attach this distribution list in the processing options of the version of the P43S01 used by the supplier.
3. Sign in as the supplier and acknowledge the order without making any changes.
4. No notification is sent to the buyer.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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