My Oracle Support Banner

E1: ORCH: UDO: When UDO Object (e.g. Service Request) Is Shared/Approved It Is No Longer Visible In Orchestrator (Doc ID 2636515.1)

Last updated on JANUARY 03, 2023

Applies to:

JD Edwards EnterpriseOne Orchestrator - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When within the Orchestrator e.g. a Service Request is created and then shared/approved (P98220U) this service request is no longer available/visible within the Orchestrator .
When this service request was added to an Orchestration, it now displays these service as an error as it is 'missing'. The orchestration also fails as it can not find this service request anymore.

It was noticed that this issue is happening for all shared UDO types.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.