My Oracle Support Banner

E1: 42: Impact of Changing Mailing Address on Open and Closed Sales Orders (Doc ID 2639193.1)

Last updated on FEBRUARY 19, 2020

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version 9.2 and later
Information in this document applies to any platform.

Goal

The mailing name and mailing address were changed for a customer master record.  The customer had open and closed (historical) sales orders.  When an open sales order is reviewed, the new name and new mailing address are displayed.  When they review a closed sales order, the new name and new mailing address are displayed. The user expected to see the old customer name and old customer address on the sales order. 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.