E1: 17: R17731 (Service Order Issues / Time Entry) Not Issuing Unless All Lines Can Be Issued On A Parts List
(Doc ID 2640314.1)
Last updated on NOVEMBER 25, 2021
Applies to:
JD Edwards EnterpriseOne Service Management - Version 9.2 and laterInformation in this document applies to any platform.
Symptoms
When running the R17731 calling the P31113 set to a '1' on " Negative Quantity on Hand" this prevents all items from being issued from the parts list, including those that have availability to issue.
Steps to Duplicate:
1. Add two items to a P90CD002 (Service Order) parts list (P90CD015) one with a lot / location and one without and without inventory.
2. Set the P31113 called by the R17731 to a '1' on the option: "Negative Quantity on Hand"
3. Run the R17731 and see the PDF says the item is issued but the actual quantity on the parts list is not issued.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |