E1: 42: Sales Update (R42800) Is Not Summarizing G/L Entries When Flex Accounting is Activated to Flex on Short Item Number (Doc ID 2642176.1)

Last updated on APRIL 14, 2021

Applies to:

Symptoms

Sales Update (R42800) is not summarizing the G/L entries even though Sales Update (R42800) Summarization Tab #2 (Summarize G/L) = 1 which will summarize the G/L Accounts for Sales (F0911)

The issue was verified from the customer’s data as follows:

1. Two Sales Orders containing 28 lines had one Invoice Number.
2. Sales Update (R42800) Summarization Tab #2 (Summarize G/L) was set to 1 (Summarize by Invoice).
3. The client ran the Sales Update (R42800) version
4. The Sales G/L Account had 22 Journal Entries (F0911) for the Revenue G/L account.
5. The client expected only one entry for that account.
   
   

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.