My Oracle Support Banner

E1: 17: R1732 (Contract Generation) Monthly Billing Amounts are Incorrect With Special Frequency Code and Processing Option Date Entered (Doc ID 2655552.1)

Last updated on AUGUST 05, 2021

Applies to:

JD Edwards EnterpriseOne Service Management - Version 9.1 and later
Information in this document applies to any platform.


When the R1732 (Service Contract Workfile Generation) has the Defaults tab option #1 (Date to bill through) set with a date, and there is a P15019 Frequency Bill Code with a fiscal Date Pattern that doesn't begin in January, the system calculates the Amount Billed as much greater than the Recurring Amount which is an inaccurate billing.

Steps to duplicate: 
1. Set Fiscal Date Patterns (P0008) to being on Oct 1.
2. Set the P15019 to use this Date Pattern, and periods 1-12 are checked except period 4.
3. Create a P1721 Contract
4. Set the "Date to bill through" processing option to a specific date in the past. Run the R1732 over this contract, and check the Amount Billed versus the Recurring Amount.

Workaround: Remove the date from the Defaults tab option #1 (Date to bill through) setting this processing option to 'blank'. 


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.