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E1: ORCH: 9.2.3.4 Watchlist Service Request Brings Back No Record Count (Doc ID 2657752.1)

Last updated on APRIL 09, 2020

Applies to:

JD Edwards EnterpriseOne Orchestrator - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

[example:] User created a Watchlist which returns 7 records. It has a Warning Threshold of 5 and a Critical Threshold of 10, so should be a warning.
An Orchestration/Service Request has been added using this Watchlist.


When running the Orchestration from the Client it returns the following Error:

*   True value suggests the system is able to see the number of records; if the user changes the thresholds it will also work with 'isCritical', as expected.
** The record count is expected to be the 7 as per the Watchlist.

Cause

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In this Document
Symptoms
Cause
Solution
References


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