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E1: MOBJ: Cannot Access File/OLE Attachments After Application/Tools Upgrade - Error: "Fetch OLE Object Failed" or "Media Object Fetch Image failed" (Doc ID 2660612.1)

Last updated on JUNE 07, 2021

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

After upgrading from an old application/tools to a latest tools release like 9.2.1.4 or above, old OLE/FILE media objects cannot be retrieved/displayed. For example, below on-screen error will be displayed whey try to view OLE/FILE attachments.

1. OLE Attachment Error

 


All new attachments are observed to work correctly and the above error is specific to old attachments.

Cause

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In this Document
Symptoms
Cause
Solution
References


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