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E1: 32: P3210 - Configured Item Revisions Clears Price History Details when Changing Either Requested, Scheduled Pick Date, Promised Delivery or Promised Ship Date on Back-ordered Sales Order Detail Line (Doc ID 2661233.1)

Last updated on JULY 06, 2021

Applies to:

JD Edwards EnterpriseOne Configurator - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When changing the dates (Requested Date (Alias: DRQJ), Scheduled Pick Date (Alias: PDDJ), Promised Delivery Date (Alias: RSDJ) or the Promised Ship Date (Alias: PDDJ) on the "back-ordered" sales order detail line that was created after a partial WO Completion for the configured parent item, the system blanks out the price details for that "back-ordered" sales order detail line.

The issue can be reproduced at will with the following steps:

  1. Create a configured parent item and a (configured) component
  2. P3291 - create configured segments
  3. P3293 - create P AIR
  4. P4210 - SO "W" line type that triggers the WO Header creation
  5. P48013 - review the WO details
  6. R31410 - process the WO
  7. P31114 - do a partial WO Completion
  8. P4210 - review the SO details lines - the one created for the WO completed quantity and the other one for the remaining quantity to be completed next
  9. P4210 - change the Requested Date (Alias: DRQJ), Scheduled Pick Date (Alias: PDDJ), Promised Delivery Date (Alias: RSDJ) or the Promised Ship Date (Alias: PDDJ) on the sales order detail line that is back-ordered. After accepting the transactional message (Enter SO - Transactional Warning Message: This application did not originate the transaction. Therefore, only the original application will allow committing the change in the configuration.), and upon saving the SO changes, the Unit Price / Extended Price details are erased.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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