E1: 42: Invalid Customer Error Displays Incorrectly in Sales Order P42101 with Multiple Lines of Business
(Doc ID 2668454.1)
Last updated on JULY 06, 2021
Applies to:
JD Edwards EnterpriseOne Sales Order Management - Version 9.2 to 9.2 [Release 9.2]Information in this document applies to any platform.
Symptoms
If a customer has multiple lines of business records in the Customer Master (P03013) where one has the ‘Inactive Customer’ option set, upon entering this customer in the Sales Order Header, the system will immediately display the following error:
Inactive Customer
Error ID CUSTS1
This occurs even if the company is yet to be established and the generic Customer Master record is active.
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |