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E1: 42: Invalid Customer Error Displays Incorrectly in Sales Order P42101 with Multiple Lines of Business (Doc ID 2668454.1)

Last updated on MAY 11, 2020

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version 9.2 to 9.2 [Release 9.2]
Information in this document applies to any platform.

Symptoms

If a customer has multiple lines of business records in the Customer Master (P03013) where one has the ‘Inactive Customer’ option set, upon entering this customer in the Sales Order Header, the system will immediately display the following error:

Inactive Customer
Error ID CUSTS1

This occurs even if the company is yet to be established and the generic Customer Master record is active.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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