My Oracle Support Banner

E1: 17: RMA Defaults (F40052) is Missing the Document Type (alias RCTO) When a Work Order (alias DOC) is Entered on the P400511 RMA Entry (Doc ID 2669617.1)

Last updated on AUGUST 21, 2020

Applies to:

JD Edwards EnterpriseOne Service Management - Version 9.2 to 9.2 [Release 9.2]
Information in this document applies to any platform.


When the user inputs the work order number on the Return Material form P400511, the F40052 select is missing the Document Type (alias RCTO) parameter as one of the keys to the select statement, and as a result, the desired RMA Defaults record is not returned.

The issue can be reproduced by following the below steps:

1. Create a P400511 RMA.
2. Include a work order in the alias DOC field of the P400511.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.