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E1: 43: Correcting a Void Voucher Batch, Batch Type V, When the Accounts Payable Ledger (F0411) Entries are Missing and the Account Ledger (F0911) Entries for the Void are not Posted (Doc ID 2680278.1)

Last updated on JUNE 21, 2024

Applies to:

JD Edwards EnterpriseOne Procurement and Subcontract Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

The customer has a voucher batch where the original transactions, with an April 2020 date, posted successfully. The user then voided vouchers in the batch with a May 2020 G/L date.  The voucher batch is failing to post due to out of balance conditions. The Accounts Payable Ledger (F0411) void records for the batch are missing. The Account Ledger (F0911) original and void records for the batch are present.

The F0411 records were present at the time the original voucher transactions posted. The F0411 records appear to have been deleted by the void process.  This is a highly intermittent issue.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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