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E1: 17: 90CD: BSSV ServiceWorkOrderManager (JP90CD000) Creates SV Order for Customer Set with Blank Tax Explanation Code & Tax Rate / Area (Doc ID 2685718.1)

Last updated on JUNE 29, 2020

Applies to:

JD Edwards EnterpriseOne Service Management - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

When using BSSV ServiceWorkOrderManager, method 'processServiceWorkOrder' in ADD mode to create a service work order, the system triggers some error related to missing fields (Tax Explanation Code & Tax Rate / Area) on the customer number. In spite of this error, the service order is created although there are no additional references to any error.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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