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E1: 43: Purchase Order Receipt (P4312) Displays Error - There were no records found (2838) and Item Location Record Not Found (0678) When Attempting to Receive Item with no Primary Location (Doc ID 2687306.1)

Last updated on JULY 08, 2020

Applies to:

JD Edwards EnterpriseOne Procurement and Subcontract Management - Version 9.0 and later
Information in this document applies to any platform.

Symptoms

The customer is attempting to receive a purchase order and is getting two errors in the PO receipts application. The purchase order was created in Branch Plant (BP) 1 and they are attempting to receive to BP 2.

ERRORS
Error - There were no records found
Item Location Record Not Found.

The issue can be reproduced at will with the following steps:
1. Create a purchase order for the item in BP 1
2. Advance the purchase order to the status to receive the order.
3. Attempt to receive the purchase in BP 2. The hard error Error - There were no records found is displayed along with the warning Item Location Record Not Found.

Cause

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In this Document
Symptoms
Cause
Solution
References


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