My Oracle Support Banner

E1: 42: In Sales Order Entry (P42101) with Vertex Sales and Use Tax Active the new Associated Vertex GeoCode is not Retrieved when the Ship To Address is Changes in Sales Order Entry Detail (Doc ID 2687724.1)

Last updated on MARCH 12, 2021

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version 9.1 to 9.2 [Release 9.1 to 9.2]
Information in this document applies to any platform.

Symptoms

In Sales Order Entry (P42101) the Vertex Override Address is not bringing in new associated Vertex Tax Code when Ship To address is changed from SOE Detail.

Steps to Replicate:

  1. In Sales Order Entry, P42101, enter a new order for customer with a Vertex GeoCode in the customer master.
  2. Reinquire on the order and take the exit to Order Address from SOE Detail grid. Change the address for the Ship To.
  3. Note that a warning is displayed, however the new GeoCode associated with new address is not edited for the order line.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.