My Oracle Support Banner

E1: ORCH: Orchestration Studio Missing Icons (Doc ID 2689241.1)

Last updated on OCTOBER 01, 2024

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Symptom 1: 

After upgrading tools release from 9.2.4.1 to 9.2.4.5, all the icons disappaer from the orchestration studio home page. 

Symptom 2: 

The Orch Studio is missing all icons when SSL termination is done on Load Balancer.  NOTE:  This applies to Public URL implementation.

Both AIS and HTML server SSL termination is done on Load Balancer.

No icons visible on login to Orch

Weblogic Server access logs show 500 error on the svgfile files

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.