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E1: SVM: After Configuring JMX Communication With TLS 1.2 for Server Manager Console and Agents, the Agents Are Shown as Stopped or They Are Not Registering Into Server Manager Console (Doc ID 2694455.1)

Last updated on AUGUST 10, 2022

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 and later
Information in this document applies to any platform.


After implementing the solution to use TLS 1.2 with JMX (Java Management Extension) in Server Manager stack (Server Manager Management Console and Server Manager agents), for the new installations, the E1 agents are not registering in Server Manager Management Console, and for the existing installations the E1 agents are shown as stopped.

Checking the JVM logs of Server Manager Management Console one of the following error types are reported (the log excerpts are collected from SMC deployed in a Weblogic domain).

1. "The server does not support any profile but the client requires one" error:


 The TLS 1.2 encryption has been implemented for JMX communication


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