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E1: 34: P3411 Processing Purchase Order Cancel Message Creates Web Exception and Zombie Process (P3411) (Doc ID 2697843.1)

Last updated on AUGUST 04, 2020

Applies to:

JD Edwards EnterpriseOne Requirements Planning - Version 9.2 to 9.2 [Release 9.2]
Information in this document applies to any platform.

Symptoms

When a Purchase order cancel message is processed in P3411, for an order released from a blanket, if the attached blanket change order is greater than 000, a web exception occurs. The P3411 goes into a zombie status.

ERROR
-----------------------
Web Exception Error: There was a problem with the server while running business function ProcessMessagesEditLine Line Number 450. In Form P3411_W3411D

Steps:  

1.  Create a purchased stock planning data item, suitable for this test.  
2.  Enter an OB Blanket Order with change orders enabled and then change the order quantity or unit price so have a blanket order line, change order 001.
3.  Create planning demand, such as forecast, for the purchased item and run MRP.  
4.  Process a P3411 O or B order message, releasing the OP from the blanket. OK so far.  
5.  Change the demand, such that the OP gets a cancel message, such as by deleting the forecast record and rerun MRP.  
6.  Using P3411, set to release from a blanket, process the cancel message in P3411.  

Note: System generates a web exception error; There was a problem with the server while running the business function ProcessMessagesEditLine.  Please
exit the application and restart it. Button clicked Line number 453 P3411_W3411D.  

Changes

 

Cause

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