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E1: 17: 31B: Paperclip Icon Displays Without an Attachment in Blend and SWM Applications (Doc ID 2702086.1)

Last updated on MARCH 12, 2021

Applies to:

JD Edwards EnterpriseOne Blend Management - Version 9.2 and later
JD Edwards EnterpriseOne Service Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When open the Attachments tab in the EUR master program (P31B0780), without writing anything, an attachment is created when click save and close. This attachment can be seen in the main grid with the paperclip symbol. When click on the paperclip symbol, note that there is a blank space in the Multimedia object viewer.

The same issue happens with Operation Search (P31B94) application.

On SWM module (Work Order Revision P48201/P17714) was noticed the same behavior.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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