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E1: KER: Severe Performance Issues After 30 minutes Up Time After Upgrading to Tools Release 9.2.4.3 with Ms SQL as the Database (Doc ID 2702692.1)

Last updated on AUGUST 20, 2020

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Customer recently upgraded tools release from 9.2.1.4 to 9.2.4.3.
JDE works fine initially after server start, however after some time (30 to 40 minutes) users start facing slowness and eventually JDE login pages no longer appear.
During this time both JDE fat client and web client cannot login.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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