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E1: 43: Approval Processing (P43081) is Going to Multiple Approvers for Orders Under the Second Approval Amount in the Approval Route when the First Approval Level is Zero (Doc ID 2709268.1)

Last updated on SEPTEMBER 10, 2020

Applies to:

JD Edwards EnterpriseOne Procurement and Subcontract Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

With the approval route setup where the first level is zero and the second level is 200,000, if the order is under the amount of the second approver, the order will go to the first approver and the second approver.  The order should get approved if under amount level of the second approver


The issue can be reproduced at will with the following steps:

  1. Set approval route with first level zero for approver A and second level 200,000 for approver B.
  2. User XYZ creates and an order for 50,000.
  3. After the first approver, A, approved the order the order went to the second approver, B, for approval.

Cause

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In this Document
Symptoms
Cause
Solution
References


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