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E1: WRKFLW: Tools->Collaborate->Send Email Not Launching the Correct Email Client (Doc ID 2709319.1)

Last updated on SEPTEMBER 15, 2020

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 and later
Information in this document applies to any platform.


In IE 11 or other supported browser, when click Tools->Collaborate->Send Email from any JDE application, it launched Chrome and unable to send email. Expect it to launch email client such as Outlook.


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